Effective Communication Skills For Managers

Effective communication is an art that can be learned. No organization can exist without communication. Business managers communicate with employees and other stakeholders in order to realize the objectives of the organization. Effective communication skills will ensure that instructions, ideas and feed-back are quickly shared and understood. This will improve performance of staff and reduce the amount of time it takes to accomplish tasks.

Learning objectives:

  • The need for communication
  • Forms of communication
  • Direction of communication
  • The communication process
  • Barriers to communication
  • The importance of feedback
  • Storing information
  • Informal communication channels
  • Networking
  • Face to face communication – meetings, interviews, team briefings, negotiations.
  • Report writing
  • Practical case studies

For whom:  Managers at all levels, Heads of departments

Fee:               Seventy thousand naira only

Duration:    One day